Paradigm Support Desk

Adding a Working Document

Follow these steps when adding new Working Documents:

Navigation → Documents → Processing → Working Documents

All existing documents in the system will be displayed once opened.

  1. To add a 'New Working Document' select the icon in top-left hand corner of screen.  
  2. Selecting a 'Branch' from drop down menu is a compulsory field.  Compulsory fields will be highlighted in orange.  A validation message will display if the information is not captured when trying to save the document.   Once the correct branch is selected, the 'Company' field information will automatically be populated.  The company and branch can be set up as a default per user. See Setup of User Defaults for more details on user defaults.
  3. Customer, Supplier, Sales Rep can be selected. 'Buffer Status' can be set Depending on the sites requirements, users can also add the following predefined details from drop down lists: Category, Group, Site and Project.
    See Setup of Predefined Fields for Working Documents
    The 'Buffer Period' can be set to either Weeks or Days. The 'Buffer Duration' is then a count of these Weeks/Days.

    The 'Buffer Priority' will change colour to indicate how urgently the Production Ticket needs to be processed.

    In the above example, based on the Buffer 'Period', 'Duration' and 'Due Date' the Priority would be displayed as follows :

    Black    - 1 Week before Due Date.

    Red       - 2 Weeks before Due Date.

    Amber  - 3 Weeks before Due Date.

    Green   - 4 Weeks before Due Date.

    Blue      - 5 Weeks before Due Date.

  4. Select the 'Save' icon or use CTRL + S shortcut.

Working Documents can also be auto generated from a Sales Opportunity. See Generate Working Document from Sales Opportunity.

Paradigm is the author of this solution article.

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