Paradigm Support Desk

How to Resolve Object Reference Error

One of the benefits of Paradigm is that it runs off a live database, however if work is unsaved or not refreshed regularly errors can occur.

Please remember the following when processing:

  • Restart Paradigm daily and do not leave unsaved data overnight.
  • Save and Close unused tabs whenever possible.
  • Save the captured  information before processing (e.g. an invoice from a sales order) or posting to financial system. 
  • Do not process long orders without saving frequently. i.e. capture a line or 2 and save.
  • If revisiting a tab that has been open for a while refresh the screen before starting to process.
  • If an error like this occurs close tabs and restart the application by using FileClose (this resets and refreshes the whole system).

The following shortcuts are useful:

Crtl + S saves data.

Crtl + ENTER saves data and closes the tab you are working on.

F5 refreshes data or use the  icon on the top toolbar. 

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.