1. On the Navigational menu, go to Documents - Processing - Goods Received Notes.
2. Double-click on required GRN record.
3. On the document line, capture the qty you are returning in the "Qty to Return" column.
4. Click the "Generate RTS from GRN" button on the top tool bar.
5. A RTS will be generated and you can find it under the "Processed" tab on the GRN.
6. The qty you returned will be viewed under "Qty Returned" on the GRN document lines.