Paradigm Support Desk

Paradigm and Microsoft 365 Configuration

The certified Microsoft solution is to configure Office365 to accept emails requests from a secondary “mailserver” or scan-to-email device.

1. You accomplish this by adding the IP address of the source server in the SPF configuration

Including IP addresses in your SPF record – Validity Help Center (

2. Whitelisting this IP address on Office365 by configuring a “connector”.

Set up connectors to route mail between Microsoft 365 or Office 365 and your own email servers | Microsoft Docs


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